SPF Rules commence; AFCA membership required

What changes

SPF Rules 2026 commence (incl. sector exceptions; platforms gated at A$1bn revenue and 200,000 active AU users). Designated entities must be AFCA members.

What this means for your business

Fraud and disputes: dispute handling is live. Your internal dispute process, complaints staff and fraud teams should be able to produce scam case evidence on request. Budget: AFCA membership and dispute handling are now ongoing operating costs.

Who it applies to

Banks, Telcos, Digital platforms

Official source

https://www.asic.gov.au/regulatory-resources/scams/scams-prevention-framework